Contact
Get in touch
Pick the inbox that fits — it gets to the right place faster. We aim to reply within 2 business days.
Player support
Bugs, lost progress, account problems, purchase issues. Include your Steam ID and what you were doing when it happened — it roughly halves the back-and-forth.
Press & content creators
Review keys, interviews, custom captures, embargo questions. Most of what you need is already on the press page, but ask if it is not.
Business & partnerships
Publishing, porting, licensing, localisation, storefronts. Real proposals only — we read every one but reply to the specific ones first.
Everything else
Feedback, fan mail, an idea you cannot stop thinking about, or a question that fits nowhere above.
Faster than email
Find us where you already are
Public replies are usually quicker for short questions.
Before you email about a bug
- Tell us which game and, if you can, the version number from the in-game settings screen.
- Include your Steam ID — it's the quickest way for us to match the report to your account.
- Describe what you were doing immediately before the problem, not just the symptom.
- A screenshot beats a description almost every time.